PRIVACY POLICY
Last updated: March 15, 2026
This Privacy Notice for Old Faithful ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://www.oldfaithfulreviews.com or use our B2B reputation management platform.
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us, or contact us. This includes:
- Names, phone numbers, and email addresses.
- Billing addresses and debit/credit card numbers (processed via Dodo Payments).
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
MOBILE PRIVACY SHIELD: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Categories of third parties we share information with include:
- Cloud Computing & Data Storage Services
- Payment Processors (Dodo Payments)
- SMS and Communication Service Providers (Twilio)
4. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, typically for as long as a user maintains an active account with us.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
6. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age.
7. WHAT ARE YOUR PRIVACY RIGHTS?
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
SMS communications and opt-out: Our service facilitates SMS communication between business owners and their opted-in customers. You can unsubscribe at any time by replying STOP or UNSUBSCRIBE to any SMS message sent from our platform. After texting STOP, you will receive one final message confirming you have been unsubscribed. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
SMS communications and opt-out: Our service facilitates SMS communication between business owners and their opted-in customers. You can unsubscribe at any time by replying STOP or UNSUBSCRIBE to any SMS message sent from our platform. After texting STOP, you will receive one final message confirming you have been unsubscribed. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT browser signals as no uniform technology standard has been finalized.
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you are a resident of California,Utah or other US states with applicable privacy laws, you may have the right to request access to, correct, or delete your personal information. We have collected "Identifiers" and "Commercial Information" (transactions) in the past 12 months. We do not "sell" your personal information.
10. MOBILE MESSAGING AND SMS PRIVACY
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
11. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this notice as necessary to stay compliant with relevant laws.
12. GOVERNING LAW
The laws of the State of Delaware, United States, shall govern this Privacy Policy and any disputes arising from it, without regard to conflict of law principles.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at support@oldfaithfulreviews.com or contact us by post at:
Old Faithful
MIDC, Ahilyanagar,
Maharashtra 414111,
India
Old Faithful
MIDC, Ahilyanagar,
Maharashtra 414111,
India
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
To request to review, update, or delete your personal information, please visit: Contact us.